FAQ

Fequently Asked Questions

Q. Can you provide specific advice about our options when it comes to new fireplace installation?
A. We are more than happy to discuss your unique requirements and provide any professional advice or recommendations.

Q. How long have you been in business?
A. B & H Fireplaces  was established in ???? and has been operating ever since.

Q. After the installation process is there an additional charge for the removal of debris?
A. We are one of the only fireplace installation companies to offer a debris removal service completely free of charge.

Q. How can we get a quote?
A. Because each fireplace or wood burning stove installation is different we always like to arrange a site survey so that we can fully understand your requirements, after which we can provide you with a quote.

Q. Is there an additional charge for a site survey?
A. In many cases there will be no additional charge but this will depend on your location.

Q. Who is allowed to install a fireplace or wood burning stove?
A. HETAS approved installers such as ourselves, we are qualified to carry out the installation process safely and all work is registered through HETAS